This case manager resume example shows a clear, job-focused format you can adapt for social work, healthcare, or community services roles.
Use the template and examples to highlight client outcomes, case load management, and relevant certifications while keeping the layout concise and easy to scan.
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💡 Pro tip: Use this template as a starting point. Customize it with your own experience, skills, and achievements.
Case Manager Resume Example
Below is a concise example you can copy and edit for your own resume.
The example focuses on measurable outcomes, role scope, and relevant credentials so hiring managers can quickly see your fit.
Name: Jordan Lee
Location: Denver, CO | (555) 555-5555 | jordan.
lee@email.
com | linkedin.
com/in/jordanlee
Professional Summary: Licensed Case Manager with five years of experience supporting adults with behavioral health and housing needs.
Managed a caseload of 30 clients, coordinated care plans with multidisciplinary teams, and increased stable housing placements by 18 percent in one year.
Experience: Case Manager, Pathways Community Services, Denver, CO, 2020 to Present.
Managed intake and needs assessments for diverse clients, developed individualized service plans, and tracked outcomes in the agency EHR.
Coordinated with healthcare providers and housing specialists to secure services and emergency placements.
Education and Certifications: MSW, State University, 2019.
Licensed Clinical Social Worker, Colorado.
CPR and Trauma-Informed Care training.
How to Format Your Case Manager Resume
Choose a simple, professional layout that emphasizes your contact details, summary, core skills, work experience, education, and certifications.
Keep margins and spacing consistent so automated systems and human readers can scan your resume quickly.
Use reverse-chronological order for work history unless you have a strong reason to use a functional layout.
Employers prefer to see recent, relevant roles first and clear dates for each position.
Consider these formatting steps in order:
1.
One page if you have under 10 years of experience, two pages if you have extensive clinical work or management roles.
2.
10 to 12 point font for body text and a clear sans-serif font for headings to improve readability.
3.
Use short bullet lines under each job that start with an action verb and focus on outcomes or scope.
Case Manager Resume: Work Experience Examples
When writing work experience bullets, lead with strong verbs and include measurable results when possible.
Quantifying your impact helps hiring managers compare candidates and understand the scale of your responsibilities.
Good examples of achievement statements include what you did, how you did it, and the result for the client or program.
Avoid vague descriptions that only list duties without showing outcomes.
Example bullets you can adapt:
• Conducted comprehensive assessments for an average caseload of 25 clients per month and developed individualized care plans aligned with clinical goals.
• Coordinated multidisciplinary team meetings with providers, legal advocates, and housing agencies to resolve client crises and reduce wait times for services.
• Secured housing or financial assistance for clients, increasing stable placements by a documented percentage or count when you have tracked data.
Case Manager Resume: Skills and Certifications
List skills that match the job description and that you can demonstrate through your experience.
Prioritize hard skills such as case management systems, assessment tools, and specific therapy approaches alongside interpersonal skills like crisis de-escalation.
Include professional licenses, certifications, and trainings with issuing organization and year.
Employers want to see licensure status clearly, for example Licensed Clinical Social Worker, LCSW, or Certified Case Manager, CCM, plus any region-specific registry numbers if requested.
Tailoring Your Case Manager Resume for ATS and Hiring Managers
Read the job posting and mirror language for key responsibilities and required certifications in your resume where it accurately reflects your experience.
ATS software often matches exact phrases, so include required certifications and specific tools listed in the job description.
Avoid stuffing keywords that you cannot support with examples in your work history.
Instead, weave matching phrases into achievement bullets and your summary so both software and people can verify your qualifications.
Optional Sections: Education, Licenses, and Professional Development
Place education and licensure after your experience unless you are a recent graduate and lack extensive work history.
Include degree, institution, and graduation year along with licensure type, issuing state, and license number if requested.
Add a short professional development section for relevant trainings such as trauma-informed care, motivational interviewing, or specialized case management conferences.
Keep entries to one line each with date and provider to show ongoing learning.
Final Review Checklist
Proofread for typos, consistent tense, and accurate dates before submitting your resume.
Ask a colleague or mentor to verify role descriptions and to confirm that your bullets clearly reflect client outcomes and program impact.
Export a PDF for applications that request it and keep a plain text copy for online forms.
Ensure your filename is professional, for example jordan-lee-case-manager-resume.
pdf, and that contact details are current on both versions.
Best Practices
Start with a brief professional summary that states your license, years of experience, and primary client population to set context quickly.
Use 4 to 6 bullet points for recent roles focusing on outcomes, caseload size, and systems you used so readers see the scope of your work.
Include measurable outcomes when possible, such as reduced readmissions, housing placements, or percent improvement on client goals, and cite the timeframe.
List active licenses and certifications near the top of your resume so credentialing is obvious during the initial screen.
Tailor two versions of your resume for clinical and nonclinical case manager roles to highlight the most relevant experience for each posting.
Common Mistakes to Avoid
Additional Tips
- 1Keep job titles accurate and match internal titles to common industry equivalents if your organization used nonstandard titles.
- 2If you have limited paid experience, include relevant internships, practicum placements, or volunteer case management activities with clear responsibilities.
- 3Use action verbs such as coordinated, assessed, facilitated, and negotiated at the start of each bullet to show active contribution.
- 4Track and maintain a separate achievements document with dates and metrics so you can update your resume efficiently for each application.
Final Thoughts
A strong case manager resume balances clear formatting, verified credentials, and outcome-focused work examples so you can present your capabilities with confidence.
Use the example and checklist above to build a resume tailored to each role and to prepare a concise version for online forms.
Last updated: January 2025.