Free Mid-level collections specialist CV (2026)

Use a clean, single-column layout with clear headings so UK recruiters can scan your mid-level collections CV quickly. Keep margins and font sizes consistent and limit the CV to one page if you have under 6 years of relevant experience; otherwise two pages are acceptable when you include measurable achievements.

Place your name and contact details at the top, followed by a concise profile, work history, skills, and education sections so the most relevant details appear first. Use bold sparingly for job titles and organisation names to guide the reader without creating clutter.

Include your right-to-work status and, where relevant, your eligibility to work in the UK. When applying to healthcare-related roles, reference NHS pay bands where appropriate.

Choose a concise summary if you have 3 to 7 years of debt-collection or related experience, because a summary highlights proven results and the types of accounts you handled. Write two to three sentences that describe your core responsibilities, a key metric such as recovery rate or delinquency reduction, and the systems you use.

Avoid an objective unless you are switching sectors or have limited collections experience, because objectives focus on your goals rather than employer value. If you use an objective, make it specific and tie it to the role you want, for example improving contact rates for accounts aged 60 to 180 days.

For each role, list your job title, employer, location, and dates (DD/MM/YYYY), then include 3-6 bullet points with measurable outcomes so your CV demonstrates impact. Start bullets with action verbs and include figures where possible, such as percentage improvements in recovery rate, amounts recovered in £, average days in arrears reduced, or contact rates improved.

Example: "Managed a portfolio of 1,200 consumer accounts aged 30 to 180 days, recovering £350,000 in past-due balances over 12 months." Emphasise compliance with UK data protection and regulatory guidance where relevant.

List your qualifications in reverse chronological order. Include GCSEs or equivalents, A-levels, vocational qualifications, and any higher education.

Mention UCAS points if applicable and note universities, especially Russell Group institutions. For UK degrees, include the degree title, institution, and year.

If you completed relevant courses or professional qualifications (e.g. debt collection accreditation), highlight them and the dates. Include any continuing professional development and software systems commonly used in the UK market.