This guide shows how to write an entry-level travel agent CV that highlights relevant experience and helps you get interviews. You will find concrete examples, sample bullet points, and clear steps to tailor your CV for travel agencies and tour operators in the United Kingdom.
When applying in the UK, include your right-to-work status and any visa restrictions.
Building a Travel Agent resume?
Skip the blank page. Start with a template built for this role, then tailor it for each job you apply to.
Tip: use the template as a starting point, then swap in your own numbers and project names.
CV Snapshot: Headline and Summary for an entry-level travel agent CV
Start with a clear headline and a two-sentence summary that focus on customer service, bookings, and local or international travel knowledge. Your headline should name the role and one strength, for example 'Entry-Level Travel Agent | Customer Service & Reservation Support'.
Write a summary that shows what you can do for the employer and what relevant experience you have. For example, 'Customer-focused travel adviser with two years’ reservation and guest services experience, skilled at booking flights and creating itinerary drafts for leisure clients.'
Top skills to include on an entry-level travel agent CV
List skills that match the job posting and the job description, mixing hard and soft skills to show balance. Hard skills could include GDS experience such as Amadeus or Sabre, fare calculation basics, and itinerary planning, while soft skills should include communication and problem solving.
Place a short skills section near the top with 6 to 10 items so an applicant tracking system can find keywords quickly.
Use the exact phrasing from the posting when it matches your experience, for example 'customer reservations' instead of a synonym if the posting uses that term. UK-specific notes: for roles in the UK, consider skills such as knowledge of UK travel requirements, visa rules for leisure and business travellers, and familiarity with UK departure points and airports.
If applying to NHS travel roles, you may see NHS pay bands and staff travel policies referenced, follow those guidelines if relevant. Refer applicants to UK job boards such as Reed.co.uk, Indeed UK, Totaljobs, and LinkedIn.
Work experience: Concrete bullet examples for an entry-level travel agent CV
Write 3 to 6 achievement-oriented bullets per role and lead with action verbs to show what you did. Focus on outcomes you influenced even if you do not have sales numbers, for example improving booking accuracy or reducing resolution time for customer issues.
Sample bullets for customer service background, adapted for travel roles:
- •Processed domestic and international reservations using Sabre, confirming itineraries and issuing e-tickets while maintaining a 98 percent accuracy rate in booking details.
- •Assisted customers with itinerary changes and cancellations, resolving scheduling conflicts and rebooking alternative travel within 24 hours to minimise disruption.
- •Created personalised travel proposals for leisure clients, coordinating hotels, transfers, and excursions to match budget and preferences.
- •Managed group reservations for up to 15 travellers, handling lodging assignments and special requests to ensure a smooth group check-in process.
Education, certifications, and relevant training
List any travel or hospitality coursework, certifications, and language skills that relate to the role. Valuable items include a diploma in hospitality, a Level 2/3 Diploma in Travel and Tourism, or other UK qualifications.
When listing education, mention GCSEs and A-levels (grades where applicable), any BTEC or NVQ in Travel and Tourism, and for higher education, the degree title and awarding university. If you studied in the UK, reference UCAS points and whether your university is part of the Russell Group.
Include dates in DD/MM/YYYY format. If you have not completed higher education, you can list vocational qualifications and relevant training.
You may also add a line about right-to-work status if applicable.