This UK claims adjuster CV example presents a clear template with examples and formatting tips to help you present relevant experience and skills. Use the sample language and structure to tailor your CV to specific UK claims roles and hiring managers.
Building a Claims Adjuster resume?
Skip the blank page. Start with a template built for this role, then tailor it for each job you apply to.
Tip: use the template as a starting point, then swap in your own numbers and project names.
Claims Adjuster CV Example: Template Overview
Start with a concise header that includes your name, telephone number, email, and LinkedIn URL, followed by a city and postcode. Add a professional summary of two to three sentences that highlights your claims experience, core competencies such as investigation and negotiation, and the types of claims you handle (e.g. motor, property, bodily injury).
Contact and Professional Summary
Place contact details at the top so a recruiter can reach you quickly, and use a professional email address that includes your name. For the summary, write two to three sentences that state your CV title (for example, Claims Adjuster), years of UK claims experience, and one or two measurable strengths such as average claim value managed or settlement success rate.
Claims Adjuster CV Example: Work Experience
List roles in reverse chronological order with your job title, employer, city, and dates of employment in the format DD/MM/YYYY. For each role include three to six bullet points that use active verbs and quantify outcomes, such as number of claims processed per month, average time to resolution, or percentage of claims closed without litigation.
Include any regulatory or quality metrics applicable in the UK market.
Example Experience Bullets
Use focused bullets that show impact and process, for example, investigate bodily injury claims from first notification through settlement, coordinate medical reports and repair estimates, and negotiate settlements within authorised or policy limits. Another example shows process improvement with numbers, such as reduced average resolution time by tracking claim milestones and improving supplier response times.
Claims Adjuster CV Example: Skills and Tools
Include a skills section that blends technical tools and soft skills, placed near the top for easy scanning. Typical entries include claims management systems, medical bill review, subrogation, negotiation, customer communication, and basic forensic or appraisal knowledge.
If you have UK-specific tooling or systems (for example, CIS or local bespoke platforms), include them as well.
Certifications, Qualifications, and Licences
List relevant UK qualifications such as ACII/FCII, or other Chartered Insurance Institute credentials, and include membership numbers and expiry dates where applicable. Mention right-to-work status in the UK and, if appropriate, National Insurance number for verification.
Include education details (UK GCSEs, A-levels, UCAS, and university degrees) and note if you studied at a Russell Group university. Include any additional training in fraud awareness, data analytics, or negotiations.
Additional Tips
- 1Tailor one master CV and create a concise CV (2 pages maximum) for quick applications, keeping the most relevant claims and achievements up front.
- 2When space is tight, convert responsibilities into combined achievement bullets that show the process and the result, using numbers where possible.
- 3For regulated or professional roles, include registration numbers and expiry dates so employers can verify quickly (e.g. CII qualifications or other UK designations).
- 4Use exact software names you have used, such as Guidewire, Xactimate, or CCC, and pair them with a brief description of the task you performed.