This Case Manager CV example demonstrates a clear, UK-focused CV structure you can adapt for social work, healthcare, or community services roles. Use the template and examples to highlight client outcomes, caseload management, and relevant qualifications while keeping the CV concise and easy to scan.
Remember to tailor for NHS and other UK employers, and to reflect UK education and professional standards.
Building a Case Manager resume?
Skip the blank page. Start with a template built for this role, then tailor it for each job you apply to.
Tip: use the template as a starting point, then swap in your own numbers and project names.
Case Manager CV Example
Below is a concise example you can copy and edit for your own CV. The example focuses on measurable outcomes, role scope, and relevant credentials so hiring managers can quickly see your fit.
Name: Jordan Lee Location: London, UK | Phone: +44 7123 456789 | jordan.lee@email.com | linkedin.com/in/jordanlee
Professional Summary: HCPC-registered Social Worker with five years' experience supporting adults with behavioural health and housing needs.
Managed a caseload of 30 clients, coordinated care plans with multidisciplinary teams, and increased stable housing placements by 18% in one year. Experience: Case Manager, Pathways Community Services, London, 01/01/2020 - Present.
Managed intake and needs assessments for diverse clients, developed individualised service plans, and tracked outcomes in the agency EHR.
Coordinated with healthcare providers and housing specialists to secure services and emergency placements. Education and Certifications: MSc in Social Work, State University, 2019.
HCPC registration as a Social Worker. CPR and Trauma-Informed Care training.
How to Format Your Case Manager CV
Choose a simple, professional layout that emphasises your contact details, professional profile, core skills, work experience, education, and qualifications. Keep margins and spacing consistent so automated systems and human readers can scan your CV quickly.
Use reverse-chronological order for work history unless you have a strong reason to use a functional layout. UK employers prefer to see recent, relevant roles first and clear dates for each position.
Consider these formatting steps in order:
- One page if you have under 10 years of experience, two pages if you have extensive clinical work or management roles.
- 10 to 12 point font for body text and a clear sans-serif font for headings to improve readability.
- Use short bullet lines under each job that start with an action verb and focus on outcomes or scope.
Case Manager CV: Work Experience Examples
Below are UK-style work experience snippets you can adapt. Emphasise outcomes, scope, and relevant credentials to help NHS recruiters or voluntary sector employers see your fit.
For example:
Case Manager, Pathways Community Services, London, 01/01/2020 - Present
- •Assessed client needs; developed care plans with multidisciplinary teams; tracked outcomes in the EHR; secured housing and healthcare services.
- •Managed a caseload of 30 clients and maintained compliance with data protection and safeguarding requirements.
Education and Certifications: MSc in Social Work, State University, 2019; HCPC registered Social Worker; CPR and Trauma-Informed Care training.
Additional Tips
- 1Keep role titles accurate and align internal titles to common UK industry equivalents if your organisation used nonstandard titles.
- 2If you have limited paid experience, include relevant internships, practicum placements, or volunteer case management activities with clear responsibilities.
- 3Use action verbs such as coordinated, assessed, facilitated, and negotiated at the start of each bullet to show active contribution.
- 4Track and maintain a separate achievements document with dates and metrics so you can update your CV efficiently for each application.