Claims adjuster Resume: Free Example (2026)

Start with a concise header that includes your name, phone, email, and LinkedIn URL, followed by a location city and state. Add a professional summary of two to three sentences that highlights your claims experience, core competencies like investigation and negotiation, and the types of claims you handle.

Place contact details at the top so a recruiter can reach you quickly, and use a professional email address that includes your name. For the summary, write two to three sentences that state your title, years of claims experience, and one or two measurable strengths such as average claim value managed or settlement success rate.

List roles in reverse chronological order with your job title, employer, city, and dates of employment. For each role include three to six bullet points that use active verbs and quantify outcomes, such as number of claims processed per month, average time to resolution, or percentage of claims closed without litigation.

Use focused bullets that show impact and process, for example, investigate bodily injury claims from first notice through settlement, coordinate medical records and repair estimates, and negotiate settlements within authority limits. Another example shows process improvement with numbers, such as reduced average resolution time by tracking claim milestones and improving vendor response.

Include a skills section that mixes technical tools and soft skills, and place it near the top of the page for easy scanning. Typical entries include claims management systems, medical bill review, subrogation, negotiation, customer communication, and basic forensic or appraisal knowledge.

List relevant licenses and certifications such as state adjuster licenses, AIC, CPCU, or other claims credentials, and include the issuing organization and year. For education provide degree, institution, and graduation year, and place it after experience if you have significant field work to show.

Keep your resume to one page if you have less than 10 years of claims experience, and use two pages only when you have longer relevant work history to show. Use a clean font, 10 to 12 point body size, and consistent spacing so hiring managers can scan headings, skills, and experience quickly.

Start bullets with verbs that match claims work such as investigated, evaluated, negotiated, adjudicated, audited, and coordinated. Combine those verbs with clear results, for example, negotiated settlements reducing company exposure or coordinated vendors to improve repair cycle times.

Tailor your resume for each job by including keywords from the job posting in your experience and skills sections, and avoid images or complex layouts that ATS software may not parse. Use common abbreviations alongside full terms, for example, Workers Compensation and WC, to increase match rates with automated screens.

Prepare two brief STAR style statements you can summarize on the resume, such as resolving a complex claim through negotiation that avoided litigation, or improving vendor response by implementing a tracking checklist. Write these as succinct bullets that focus on the situation, the action you took, and the measurable result.

Read the job posting and mirror the employer language for core responsibilities, then emphasize the experience that aligns most closely with those tasks. Remove unrelated duties and expand on specialized experience when applying to niche roles such as property, casualty, or specialty lines.

Proofread for spelling and grammar and verify dates and employer names for accuracy, and ask a colleague to review for clarity and omitted details. Save and send your resume as a PDF unless the employer requests another format, and name the file with your name and role such as Jane-Doe-Claims-Adjuster.pdf.